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Category: Bank/Non-Bank Fin. Institution

Officer (Call Center) - Card Division

Shahjalal Islami Bank Limited



Job Context
  • Shahjalal Islami Bank Limited, a fast growing Islami Shariah based private commercial bank in the country having strong business network with 122 online branches across the country with an excellent working environment and corporate culture is looking for challenge striving, smart, self-motivated and energetic candidates with requisite experience for recruitment of Officer (24/7 Call Center) of Card Division of the Bank.
  • Type of the Service: Regular/Contractual
Job Responsibilities
  • Responsible to perform 24/7 Call Center Roster Duty.
  • Provide all kinds of support to the customers related to Credit and Debit Cards of the Bank;
  • Understanding customer requirements and complaints received from time to time related to Cards
  • Capable to identify customer's dissatisfaction through analysis and recommend appropriate solution to address customer's issues.
Employment Status

Full-time, Contractual

Educational Requirements
  • Masters in any discipline having no Third Division/Class.
Additional Requirements
  • Age at most 35 years
  • Adequate experience in the relevant field.
  • Age: Maximum 35 years of age as on 31st March, 2019.
  • Other Requirement:
  • Must be familiar with Debit and Credit Card Management Software operation;
  • Must be fluent in Bengali and English;
  • Computer literacy in MS Office.
Job Location


  • Attractive remuneration package will be offered to the deserving candidates commensurate with their experience. Salary and Designation will depend on the experience and background of the selected candidates.
Job Source Online Job Posting

Apply Procedures

Hard Copy

Interested applicants may Apply Online or can send a detail C.V. along with a recent passport size photograph to the following address.
Human Resources Division
Shahjalal Islami Bank Limited
Corporate Head Office
Shahjalal Islami Bank Tower, Level 11, Plot # 4, Block # CWN (C) Gulshan Avenue, Dhaka 1212
Only short listed candidates will be invited for interview. Shahjalal Islami Bank Limited reserves the right to accept or reject any application without assigning any reason whatsoever.
Application Deadline : March 23, 2019
Company Information
Shahjalal Islami Bank Limited Address : Corporate Head Office, Shahjalal Islami Bank Tower, Plot # 4, Block# CWN (C), Gulshan Avenue, Gulshan, Dhaka-1212 Web : Business : Commercial Bank
Job Summary

Published on: Mar 14, 2019

Vacancy:  Undefined

Employment Status: 

Age: Age at most 35 years

Job Location: Dhaka

Application Deadline: Mar 23, 2019

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