Jamalpur Central Hospital Ltd.
Executive(Customer Care)
Summary
- Vacancy: 02
- Age: at least 25 years
- Location: Jamalpur (Jamalpur Sadar)
- Minimum Salary: Negotiable
- Experience: 2 to 3 years
- Published: 29 Mar 2025
Requirements
Education
- Bachelor/Honors, Masters
Experience
- 2 to 3 years
- The applicants should have experience in the following business area(s):
Hospital
Additional Requirements
- Age at least 25 years
Proficient in operating MS word, Ms Excel & Power point
Comprehensive understanding of healthcare policy
Strong Communication and interpersonal skills
Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.
Responsibilities & Context
- Supervise and manage a team of billing specialist & customer care management, providing guidance and support training as needed
- Review and analyze billing data, due collection, and reports to identify any discrepancies, taking appropriate action to resolve them.
- Monitor patient appointments and shares necessary information’s to the CRO’S and others department as required, Guide the patients regarding investigation, medication & follow-up visit
- Greet all guests with appropriate manners & curtsey and arrange pre-consultation requirements as necessary.
- Ensure effective and smooth co-ordination between consultant and the outpatient (with /without appointment, follow up, etc.)
- Maintain and update billing records, ensuring compliance with company policies, Liaison with other department/staff to ensure required support of the corporate and general customers
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Jamalpur (Jamalpur Sadar)
Company Information
Jamalpur Central Hospital Ltd.
Address:
Amlapara, Jamalpur
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