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Category: Bank/Non-Bank Fin. Institution

Head of Operations, Service Delivery Department

Guardian Life Insurance Limited



Job Context
    To manage the all operational, technical, corporate real-estate, administration, procurement and legal risks of the company. To ensure that such business strategies and plans should be developed and communicated effectively and collaboratively, along with timely delivery of projects and systems. To run operations of Guardian Life Insurance Limited so as to minimize costs whilst maintaining the optimum standard of service for the company`s customers. To provide the systems and processing requirements to support new products and distributions channel and business lines in a timely manner.
Job Responsibilities
  • Deliver prompt, relevant, customer driven, market based cost-effective and efficient technology and operations solutions that are robust and integrative to meet the business needs and promote use high standard wherever possible.
  • To maintain staff complement at the optimum level balancing cost, efficiency, service and skill requirement.
  • Enhance the overall skill levels and motivation of the Business Support and Operations staff at all levels
  • Manage the property portfolio of the company in Bangladesh in such a way to maximize the value of the company derives from its premises, whether rented or owned and improve efficient service delivery.
  • Demonstrates a strong commitment to coaching and developing teams towards continual performance improvement.
  • Manage systems deployment and operational processing ensuring service level expectations are met or exceeded.
  • Manage the development, administration and implementation of Procurement plan, policies and procedures in the company.
Employment Status


Educational Requirements
  • Master or Bachelor's degree from an accredited university major in management, finance or related field.
Experience Requirements
  • At least 10 year(s)
  • The applicants should have experience in the following area(s):
    IT/ MIS
Additional Requirements
  • Age 35 to 50 years
  • Both males and females are allowed to apply
  • Strong communication & services skills, self-motivated and fulfill the company's strategic goal.
  • Process design, implementing projects and transformation working experience in planning function.
  • Strong commercial acumen and able to work in a high-pressure environment.
  • Through experience in variety of functions including Human Resources, front-line businesses and operations.
  • Hard Headed leadership skills to effectively manage lead and motivate a diverse team.
Job Location

Dhaka Division

Compensation & Other Benefits
  • Guardian Life Insurance Limited offers excellent career opportunities with competitive salary and benefits package.
Job Source Online Job Posting

Read Before Apply

Please apply in confidence with detailed CV along with a cover letter and 1 copy of recent passport size photograph, marking the post at the top of the envelope to: Guardian Life Insurance Limited, Human Resources Department, Siddique Tower (10th Floor), 49 Mohakhali C/A, Gulshan, Dhaka-1212 or E-mail to .

*Photograph must be enclosed with the resume.

Apply through any of following options


Send your CV to or to Email CV from MY BDJOBS account Click here.

Hard Copy

Application Deadline : February 13, 2018
Company Information
Guardian Life Insurance Limited Address : Head Office: Siddique Tower (09th to 12th Floor), 49 Mohakhali C/A, Gulshan, Dhaka-1212. Web : Business : Guardian Life Insurance Limited is the fastest growing life insurance company in the country. Its main sponsors are Apex, BRAC, and Square and other reputed local and foreign investors. Guardian Life Insurance Limited is committed to the same high values, standards and culture as espoused by our sponsors. Guardian Life Insurance Limited has a vision to bring about a positive change & trust in the life insurance business, through product and process improvement, operational efficiency, excellent service and customer focus. At the end of 3-years of its operation, Guardian Life has achieved following market position in the country:

* Achieved Insurance Asian Awards 2017 in the category of Best Insurance Product of the Year, Bangladesh
* 3rd largest group insurance service provider and with lowest management expenses.
* Highest premium earner among the 4th generation life insurance companies.
* Highest growth rate for last two consecutive years.

Guardian Life Insurance Limited is seeking highly motivated and talented individuals who have integrity, the relevant experience and a positive attitude to help us bring about the desired change in the Life Insurance industry.
Job Summary

Published on: Jan 14, 2018

Vacancy:  01

Employment Status: Full-time

Experience: At least 10 year(s)

Gender: Both males and females are allowed to apply

Age: Age 35 to 50 years

Job Location: Dhaka Division

Application Deadline: Feb 13, 2018

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