Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance and emergency calls;
Answers incoming calls and Directs call to staff, or departments through the switchboard or PBX system;
Set up conference calls in different locations and time zones;
Sorts, delivers and picks up mails from IDB main reception at regular intervals;
Docking and record all mails in excel sheet (day -wise) and dispatch/ distribute to the concerned staff members and Unit/ Section. Receive outgoing mails from different section/units and record in excel sheet (day-wise) and handover to the local and overseas courier service providers;
Record all outgoing mails in peon books and handover to the transport pool for hand delivery;
Check and collect documents from WFP GPO Box number (located at General Post Office in Ramna, Dhaka) and dispatch to the concerned staff and section/unit;
Check and reconcile the invoices local and overseas courier service providers and certify for payment;
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork;
Any other duties assigned by WFP authority.
Higher secondary school education with training in Administration and Reception as minimum preferably bachelor's degree in Public Administration, Business Administration or any related field.
At least 4 year(s)
A minimum Four (04) of progressively responsible work experience including at least two years in reception and Administration management related field.
Fluency in both oral and written communication in English and Bangla.
Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
Knowledge of work routines and methods in order to complete processes under minimal supervision.
Uses tact and courtesy to give and receive information to a wide range of individuals.
Ability to identify data discrepancies and rectify problems requiring attention.
Ability to offer guidance or basic on-the-job training to more junior staff.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
Tk. 77466 (Monthly)
As per UN salary scale
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