The information has been updated successfully

Category: Customer Support/Call Centre

Trainee, SEIP Training Program

Digicon Technologies Ltd.



Job Context
  • Digicon Technologies Ltd, a BACCO member and one of the SEIP-BACCO Training Providers is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of Business Process Outsourcing and IT/ITES solutions. We are providing Skill Development Training for free under SEIP Project which is jointly funded by Bangladesh Government and Asian Development Bank.
  • SEIP training location will be at Kawran Bazar & Product training location will be at Nikunja 2, Khilkhet, Dhaka.
Job Responsibilities
  • Professional Customer Service (Specially designed for customer Service Sectors).
  • Extensive training courses on customer service for fresh graduates.
  • Participate regular basis on training sessions (Both theoretical & Practical).
  • Training Duration: 2.5 months.
  • Total Number of Classes: 55 class for SEIP training (5 Classes in a week for training) and rest of the class will be for product training.
  • Class Time: 1st slot 9:00 AM to 1:00 PM, 2nd slot 1:00 PM to 5:00 PM, 3rd slot 2:00 PM to 6:00 PM
  • Minimum attendance required at training (80%) for successful completion.
  • Gaining service knowledge through theoretical and practical hands on sessions.
  • Maintain and scope with new insights and assessment from training facilitators.
  • Proving competency through different assessment programs under certified industry assessors.
  • Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing.
  • Certification in authorization under Skills for Employment Investment Program,
  • Ministry of Finance from Bangladesh Association of Call Center & Outsourcing.
  • After successful completion of certification exam Trainees will be offered for employment on the basis of operations requirement.
Employment Status


Educational Requirements
  • Must be Graduated/ Diploma from any government approved university/ institutions.
Additional Requirements
  • Age 20 to 32 years
  • Both males and females are allowed to apply
  • Special advantages will be provided for people with disabilities, members of ethnic minority, and socially and economically disadvantaged people.
  • In case of physically challenged people, we will take measures and ensure their accessibility by relaxing educational qualification (if needed).
  • Females are encouraged to apply.
  • Should have basic computer literacy.
  • Ability to speak in Bengali with proper pronunciation and basic understanding in English.
  • Applicants must have NID.
  • Must have Graduation completion Certificate/ Mark-sheet,No appeared educational documents are acceptable.
Job Location


Compensation & Other Benefits
  • Flexible class timing.
  • Job placement opportunity.
  • Stipend on completion of the course.
  • Everyday free snacks facility.
  • International & Govt. Certification on successful course completion.
Job Source Online Job Posting

Read Before Apply

Walk in Interview
Interview Time: 10.00 AM
Day: Saturday to Thursday.
Except Friday and Any Government Holiday.
Please bring your updated CV (2 copy), photocopy of NID & printed copy of this circular along with you.
Interview Location: ( 4th Floor) Rajuk Trade Center,Nikunja - 2, Khilkhet, Dhaka.

*Photograph must be enclosed with the resume.

Apply Procedures


Send your CV to or to Email CV from MY BDJOBS account Click here.
Application Deadline : February 9, 2019
Company Information
Digicon Technologies Ltd. Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka. Web :
Job Summary

Published on: Jan 10, 2019

Vacancy:  175

Employment Status: Contractual

Gender: Both males and females are allowed to apply

Age: Age 20 to 32 years

Job Location: Dhaka

Application Deadline: Feb 9, 2019

 Shortlist this job  Share by Email  Print this job  View all jobs of this company  Report this job

Courses from Bdjobs Training
Pay online with EMI EASY PAY