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Category: Customer Support/Call Centre

Trainee, SEIP Training Program

Digicon Technologies Ltd.

Vacancy

175

Job Context
  • Digicon Technologies Ltd, a BACCO member and one of the SEIP-BACCO Training Providers is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of Business Process Outsourcing and IT/ITES solutions. We are providing Skill Development Training for free under SEIP Project which is jointly funded by Bangladesh Government and Asian Development Bank.
  • SEIP training location will be at Kawran Bazar & Product training location will be at Nikunja 2, Khilkhet, Dhaka.
Job Responsibilities
  • Professional Customer Service (Specially designed for customer Service Sectors).
  • Extensive training courses on customer service for fresh graduates.
  • Participate regular basis on training sessions (Both theoretical & Practical).
  • Training Duration: 2.5 months.
  • Total Number of Classes: 55 class for SEIP training (5 Classes in a week for training) and rest of the class will be for product training.
  • Class Time: 1st slot 9:00 AM to 1:00 PM, 2nd slot 1:00 PM to 5:00 PM, 3rd slot 2:00 PM to 6:00 PM
  • Minimum attendance required at training (80%) for successful completion.
  • Gaining service knowledge through theoretical and practical hands on sessions.
  • Maintain and scope with new insights and assessment from training facilitators.
  • Proving competency through different assessment programs under certified industry assessors.
  • Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing.
  • Certification in authorization under Skills for Employment Investment Program,
  • Ministry of Finance from Bangladesh Association of Call Center & Outsourcing.
  • After successful completion of certification exam Trainees will be offered for employment on the basis of operations requirement.
Employment Status

Contractual

Educational Requirements
  • Must be Graduated/ Diploma from any government approved university/ institutions.
Additional Requirements
  • Age 20 to 32 years
  • Both males and females are allowed to apply
  • Special advantages will be provided for people with disabilities, members of ethnic minority, and socially and economically disadvantaged people.
  • In case of physically challenged people, we will take measures and ensure their accessibility by relaxing educational qualification (if needed).
  • Females are encouraged to apply.
  • Should have basic computer literacy.
  • Ability to speak in Bengali with proper pronunciation and basic understanding in English.
  • Applicants must have NID.
  • Must have Graduation completion Certificate/ Mark-sheet,No appeared educational documents are acceptable.
Job Location

Dhaka

Compensation & Other Benefits
  • Flexible class timing.
  • Job placement opportunity.
  • Stipend on completion of the course.
  • Everyday free snacks facility.
  • International & Govt. Certification on successful course completion.
Job Source

Bdjobs.com Online Job Posting

Read Before Apply

Walk in Interview
Interview Time: 10.00 AM
Day: Saturday to Thursday.
Except Friday and Any Government Holiday.
Please bring your updated CV (2 copy), photocopy of NID & printed copy of this circular along with you.
Interview Location: ( 4th Floor) Rajuk Trade Center,Nikunja - 2, Khilkhet, Dhaka.

*Photograph must be enclosed with the resume.

Apply Procedures

Email

Send your CV to career@digicontechnologies.com or to Email CV from MY BDJOBS account Click here.
Application Deadline : February 9, 2019
Company Information
Digicon Technologies Ltd. Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka. Web : http://www.digicontechnologies.com/
Job Summary

Published on: Jan 10, 2019

Vacancy:  175

Employment Status: Contractual

Gender: Both males and females are allowed to apply

Age: Age 20 to 32 years

Job Location: Dhaka

Application Deadline: Feb 9, 2019

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