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Category: Customer Support/Call Centre

Customer Care Sr. Executive (Female)

Richmond Group


Not specific

Job Responsibilities
  • Provide information about products and services to the customers.
  • Answer calls and handle customers inquiries by telephone.
  • Manage and resolve customer queries.
  • Call to the customer for monthly installment and make report daily basis.
  • Excellent Communication skill with customers
  • Sense of responsibility and Achieve the targets
  • Analytic skill and working ability for team development
  • Quality assure of the team regarding their daily task and call
  • Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
  • Good command in Microsoft office and CRM software specially excel for daily reporting
  • Developed competencies required for service oriented and result focus.
Employment Status


Educational Requirements
  • Bachelor degree in any discipline
  • Graduation/ Post Graduation in any discipline from any reputed University.
Experience Requirements
  • At least 2 year(s)
Additional Requirements
  • Age at most 35 years
  • Only females are allowed to apply
  • The applicants should have experience in the following area(s):
  • Call Centre Supervision/ Management, Call Centre Training
  • The applicants should have experience in the following business area(s):
  • Call Center, Real Estate
  • Excellent communication skills in both Bengali and English (Speaking & Listening).
  • Good problem analysis skills and solving skills.
  • Adaptability and good team work.
  • Good Knowledge of customer service and call center technology
  • Good computer skills for data entry.
Job Location


Compensation & Other Benefits
  • Excellent Working Environment
  • Performance Driven Career Path
  • Competitive Remuneration Package in the Industry We Operate.
  • Festival Bonus: 2
  • Others benefit as per company policy.

Apply Procedure

Application Deadline : June 14, 2019
Company Information
Richmond Group Address : Delta Dahlia (Level-4), 36 kamal Ataturk Avenue, Banani, Dhaka-1213 Web : Business : A proposed largest satellite city at Purbachal.
Job Summary

Published on: May 15, 2019

Vacancy:  Not specific

Employment Status: Full-time

Experience: At least 2 year(s)

Gender: Only females are allowed to apply

Age: Age at most 35 years

Job Location: Dhaka

Salary: Negotiable

Application Deadline: Jun 14, 2019

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