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Category: Customer Support/Call Centre

Quality Control Supervisor

MY Outsourcing Ltd.

Vacancy

02

Job Responsibilities
  • Excellent Communication skill with customers
  • Sense of responsibility and Achieve the daily target
  • Analytic skill and working ability for team development
  • Quality assure of the team regarding their daily task and call
  • Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
  • Good command in Microsoft office and CRM software and specially excel for daily reporting
  • Developed competencies required for service oriented and result focus
  • Efficient to fulfill tasks by dateline
  • listen to calls in regular basis and maintain quality of the service
Employment Status

Full-time

Educational Requirements
  • Graduate in any discipline.
Experience Requirements
  • 2 to 3 year(s)
  • The applicants should have experience in the following area(s):
    Call Centre Supervision/ Management, Call centre training, QC (Quality Control) of Customer Service
  • The applicants should have experience in the following business area(s):
    Call Center
Additional Requirements
  • Age 25 to 30 years
  • Both males and females are allowed to apply
  • Self motivated and Willing to work for longer period and any time in the day
  • Confident to take challenge and fulfill KPI
  • Flexibility to work till late and over night shifting minimum 3 days a week
  • Must have Good communication skill in Bangla and English with proper accent
  • Good computer skill is required with good typing skill
  • Good reading and writing skill in both Bangla and English
  • Applicants have to be Smart, energetic and good communication skill
  • Must be smart enough to handle any difficult situation that may rise during maintaining a team
  • should have experience to work as a team leader or supervisor in any call center
  • experience in telecommunication and bank call center is preferable
Job Location

Dhaka

Salary
    Tk. 15000 - 18000 (Monthly)
Compensation & Other Benefits
  • Free Training will be provided to the eligible candidates
  • Others as per company policy

Read Before Apply

Pls send you updated CV with attached passport size photo

Apply Procedure


Application Deadline : August 10, 2019
Company Information
MY Outsourcing Ltd. Address : House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka Web : www.myolbd.com Business : Contact Center and BPO Outsourcing
Job Summary

Published on: Jul 11, 2019

Vacancy:  02

Employment Status: Full-time

Experience: 2 to 3 year(s)

Gender: Both males and females are allowed to apply

Age: Age 25 to 30 years

Job Location: Dhaka

Salary: Tk. 15000 - 18000 (Monthly)

Application Deadline: Aug 10, 2019

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