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Category: Customer Support/Call Centre

Customer Service Representative (Call Center)

Neways International Company Limited

Vacancy

20

Job Responsibilities
  • Contact potential or existing customers to inform them about a product or service
  • Learn details about our product and service offerings
  • Address any questions or issues customers may have
  • Communicate with customers to understand their requirements and need
  • Offer solutions based on clients' needs and capabilities
  • Direct prospects and leads to the sales team
  • Keep an updated customer database
  • Measure identified KPIs
  • Always strive towards meeting sales quota
  • Track and document calls and sales
  • Update client records
  • Prepare and present achievements and KIPs
  • Answer questions about super hostel products
  • Ask questions to understand customer requirements and close sale
  • Enter and update customer information in the database
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Inbound customer support
  • Outbound telemarketing calls.
  • Giving accurate feedback of queries over phone or social media' s.
  • Enter and update client information in the database.
  • Handle grievances to preserve the company's image.
  • Contact potential or existing customers to inform them about a product or service using to facilitate future sales.
Employment Status

Full-time

Educational Requirements
  • Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
Experience Requirements
  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Call Center, Customer Support through Phone, Tele Marketing
Additional Requirements
  • Age 22 to 28 years
  • Both males and females are allowed to apply
  • Applicants must have good English & Bangla efficiency.
  • Ability to use MS office and CRM.
  • Have mindset to work in target oriented process.
  • Proven experience as tele sales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Location

Dhaka

Salary
  • 15000 MonthlyCommission will be provided as per policy.
Compensation & Other Benefits
  • Festival Bonus: 2
  • Top performer will get accommodation facility by company
  • Mobile bill
  • Festival Bonus
  • Breakfast, lunch and snacks provided by company.

Read Before Apply

Read the above advertisement carefully then apply.
We encourage only those 'Aspirants' to apply whose credentials meet the requirements of the above position.
We will contact the shortlisted candidates for interview / further selection process.

*Photograph must be enclosed with the resume.

Apply Procedure


Application Deadline : September 9, 2019
Company Information
Neways International Company Limited Address : House#46, Road#5, Nikunja#1, Khilkhet, Dhaka-1229. Web : www.superhostelbd.com Business : We are revolutionaries! We reinvented the hostel and redefined the hostel! This revolutionary hostel mode influence will not just limited to the people`s living, but profound impact on the education, social, employment and many other fields. Super Hostel is a brand of Neways International Company Limited. We are going to open 100 branch in Dhaka City in future. So far we know, High quality modern life just belong to very few rich man always. But at this time, through the revolutionary innovation, advanced technology, great and unique design, strongly cost control, we invent revolutionary solution that make urban life standard jumps 30 years directly in developing countries. Lots of facilities we are providing to make bachelor`s life easy. All facilities are providing with very cheap price. More Facilities are waiting for you. If you want to know more about us then please visit our Website and Facebook - www.superhostelbd.com, https://www.facebook.com/superhostelbd,
Job Summary

Published on: Aug 10, 2019

Vacancy:  20

Employment Status: Full-time

Experience: At least 1 year(s)

Gender: Both males and females are allowed to apply

Age: Age 22 to 28 years

Job Location: Dhaka

Application Deadline: Sep 9, 2019

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