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Category: IT/Telecommunication

Customer Support Executive

Netizen IT Limited

Vacancy

8

Job Context
    Netizen IT Limited solicits application from dynamic candidates who wish to build a secured long term career.
Job Responsibilities
  • Attending inbound and outbound customer calls.
  • Give Support About Our Software when customer face problem to use our application.
  • Providing customer service over the phone.
  • Receiving customer complaint and give instruction over phone for solve the problem.
  • Listening and understanding of customers complaint and have to provide suitable solutions to customers.
  • Ensure customer satisfaction.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring Customer satisfaction.
  • Any other related task assigned by the management/ Team Leader.
Employment Status

Full-time

Educational Requirements
  • Diploma in Computer in CSE, Bachelor degree in any discipline
  • Skills Required: Customer Relation, Customer Support, Information technology
Experience Requirements
  • 1 to 2 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support, IT Support Service
  • The applicants should have experience in the following business area(s):
    IT Enabled Service, Software Company
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 18 to 23 years
  • Both males and females are allowed to apply
Job Location

Dhaka (Mohakhali)

Compensation & Other Benefits
  • Tour allowance, Profit share, Over time allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Two annual official outing
  • One annual picnic

Apply Procedure


Application Deadline : September 10, 2019
Company Information
Netizen IT Limited Address : House-172/B, Road-23, Mohakhali DOHS, Dhaka-1206. Web : www.netizenbd.com Business : Leading software provider in digital education in Bangladesh. We are providing institute management software for school, college, madrasah & NCTB book`s digital content for primary students. Name of our products: Eduman, Bijoy, Admisia, Dynamic Web Solution, Bijoy Point, Yes Sir Solution, Netiworld etc. We provide our service in district, upazilla & union level. We`ve so many happy clients & users around the county.
Job Summary

Published on: Aug 11, 2019

Vacancy:  8

Employment Status: Full-time

Experience: 1 to 2 year(s)

Gender: Both males and females are allowed to apply

Age: Age 18 to 23 years

Job Location: Dhaka (Mohakhali)

Application Deadline: Sep 10, 2019

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