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Category: Customer Support/Call Centre

Customer Service Officer

Genex Infosys Limited

Vacancy

200

Job Responsibilities
  • Answering incoming calls from customers and ensure instant customer satisfaction
  • Respond to customer enquiries
  • Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same
  • Troubleshoot/ helping to resolve customer service problems
  • Provide general information
  • Maintaining high standard of call quality as per the requirement of the organization
Employment Status

Full-time

Educational Requirements
  • Graduation
  • University students can also apply
Additional Requirements
  • Age 20 to 30 years
  • Both males and females are allowed to apply
  • Candidate must have at least 15 words per minutes typing speed
  • Good Command in writing and speaking both in English & fluent in Bangla)
  • Selling skill
  • Listening skill
  • Interpersonal skill
  • Basic knowledge in computer operation
  • Analytical skills.
Job Location

Dhaka

Salary
    Negotiable
Compensation & Other Benefits
  • Weekly 2 holidays

Apply Procedure


Application Deadline : October 11, 2019
Company Information
Genex Infosys Limited Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229 Web : www.genexinfosys.com Business : Leading IT company trusted by global brands
Job Summary

Published on: Sep 11, 2019

Vacancy:  200

Employment Status: Full-time

Age: Age 20 to 30 years

Job Location: Dhaka

Salary: Negotiable

Application Deadline: Oct 11, 2019

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