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Category: Customer Support/Call Centre

Customer Service Representative

Digicon Technologies Ltd.



Job Responsibilities
  • Need to handle incoming calls to the prospective customers pertaining to the Client's business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client's problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.
Employment Status

Full-time, Contractual

Educational Requirements
  • Must be 4/3 years graduation completed from any reputed University / Institutions.
Additional Requirements
  • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.
  • Job Location: (4thFloor) Sheikh Hasina Software & Technology Park, Nazir Shngkorpur Road, Jashore.
Job Location


    Tk. 7500 (Monthly)
Job Summary

Published on: Jan 14, 2020

Vacancy:  60

Employment Status: Full-time, Contractual

Gender: Both males and females are allowed to apply

Age: Age 21 to 32 years

Job Location: Jashore

Salary: Tk. 7500 (Monthly)

Application Deadline: Feb 13, 2020

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Read Before Apply

Interview Time: 10.00 AM
Day: Saturday to Thursday.
Except Friday and Any Government Holiday.
Please bring your CV, Photocopy of NID & Photocopy of Graduation Certificates along with you.
Interview Location: (4thFloor) Sheikh Hasina Software & Technology Park, Nazir Shngkorpur Road, Jashore.

*Photograph must be enclosed with the resume.

Apply Procedures


Send your CV to or to Email CV from MY BDJOBS account Click here.
Application Deadline : February 13, 2020
Company Information
Digicon Technologies Ltd. Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka. Web :