Category: Customer Support/Call Centre

Coordinator

Cloud Skool

Vacancy

Not specific

Job Context

    A diversified extravagant online teaching platform "Cloud Skool` is looking for a support coordinator for its Customer Support team. As we are rising day by day, our needs are evolving and to keep pace with the evolution we need experts like you to contribute, learn and grow with us. As a Support Coordinator you will have the opportunity to directly impact the business outcome as this role requires you to interact with the customers on a regular basis. This position will also offer the chance to work in a fast-paced, hyper growth environment where innovative ideas are encouraged and collaboration is a must.

Job Responsibilities

    Your primary responsibility in this role will involve responding to and resolving a variety of customer support inquiries from our clients via phone, email and chat

Employment Status

Full-time, Part-time

Workplace

  • Work from home, Work at office

Educational Requirements

  • Open to all candidates, But the candidate must have strong English speaking/ writing skills since this role involves handling foreign/NRB clients and customer service enquiries. Undergraduates can apply too

Experience Requirements

  • 1 to 2 year(s)
  • The applicants should have experience in the following area(s):
    Counseling, Customer Service, Customer Support through Phone
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age at most 25 years
  • Both males and females are allowed to apply
  • Computer skill
  • Counseling
  • Fluent in speaking English
  • Good communication skills
  • MICROSOFT OFFICE
  • Team work
  • Fluent in English (speaking, reading and writing)
  • Strong work ethic
  • Positive, "can-do" attitude
  • Committed to consistently work the night shift
  • Able to work under pressure and handle tough customer situations
  • Enjoys working in a team environment
  • General computer skills/ knowledge
  • Previous US-based customer service experience is a huge plus!!
  • Must have some influential potential

Job Location

Anywhere in Bangladesh

Salary

  • Tk. 15000 (Monthly)
  • TK.12000- 15000( Full time monthly) TK 6000- 8000(Part-time monthly

Compensation & Other Benefits

  • Performance bonus
  • Festival Bonus: 2
  • A great learning opportunity.
  • The opportunity to work with cross-cultural teams with the Foreign/NRB client
Job Summary

Published on: 23 Feb 2021

Vacancy:  Not specific

Employment Status: Full-time, Part-time

Experience: 1 to 2 year(s)

Gender: Both males and females are allowed to apply

Age: Age at most 25 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 15000 (Monthly)

Application Deadline: 12 Mar 2021

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(রিপোর্ট)
এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন।

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Read Before Apply

*Photograph must be enclosed with the resume.

Apply Procedures


Email

Send your CV to cloudskool8@gmail.com or to Email your CV from MY BDJOBS account.
Application Deadline : 12 Mar 2021

Published On

23 Feb 2021

Company Information

Cloud Skool Address : 75-76 Kakrail, Dhaka 1000