Category: Customer Support/Call Centre
Coordinator
Cloud Skool
Vacancy
Not specific
Job Context
-
A diversified extravagant online teaching platform "Cloud Skool` is looking for a support coordinator for its Customer Support team. As we are rising day by day, our needs are evolving and to keep pace with the evolution we need experts like you to contribute, learn and grow with us. As a Support Coordinator you will have the opportunity to directly impact the business outcome as this role requires you to interact with the customers on a regular basis. This position will also offer the chance to work in a fast-paced, hyper growth environment where innovative ideas are encouraged and collaboration is a must.
Job Responsibilities
-
Your primary responsibility in this role will involve responding to and resolving a variety of customer support inquiries from our clients via phone, email and chat
Employment Status
Full-time, Part-time
Workplace
- Work from home, Work at office
Educational Requirements
- Open to all candidates, But the candidate must have strong English speaking/ writing skills since this role involves handling foreign/NRB clients and customer service enquiries. Undergraduates can apply too
Experience Requirements
- 1 to 2 year(s)
- The applicants should have experience in the following area(s):
Counseling, Customer Service, Customer Support through Phone - Freshers are also encouraged to apply.
Additional Requirements
- Age at most 25 years
- Both males and females are allowed to apply
- Computer skill
- Counseling
- Fluent in speaking English
- Good communication skills
- MICROSOFT OFFICE
- Team work
- Fluent in English (speaking, reading and writing)
- Strong work ethic
- Positive, "can-do" attitude
- Committed to consistently work the night shift
- Able to work under pressure and handle tough customer situations
- Enjoys working in a team environment
- General computer skills/ knowledge
- Previous US-based customer service experience is a huge plus!!
- Must have some influential potential
Job Location
Anywhere in Bangladesh
Salary
- Tk. 15000 (Monthly)
- TK.12000- 15000( Full time monthly) TK 6000- 8000(Part-time monthly
Compensation & Other Benefits
- Performance bonus
- Festival Bonus: 2
- A great learning opportunity.
- The opportunity to work with cross-cultural teams with the Foreign/NRB client
Job Summary
Published on: 23 Feb 2021
Vacancy: Not specific
Employment Status: Full-time, Part-time
Experience: 1 to 2 year(s)
Gender: Both males and females are allowed to apply
Age: Age at most 25 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 15000 (Monthly)
Application Deadline: 12 Mar 2021
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*Photograph must be enclosed with the resume.
Apply Procedures
Send your CV to cloudskool8@gmail.com
or to Email your CV from MY BDJOBS account.
Application Deadline : 12 Mar 2021
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