Category: Customer Support/Call Centre

Customer support Associate (CSA)

Smart Distribution Pvt. Limited (Head Office)



Job Responsibilities

  • Excellent Communication skill with customers.
  • Overseeing the customer service process.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Employment Status


Educational Requirements

  • Minimum H.S.C

Experience Requirements

  • 1 to 2 year(s)

Additional Requirements

  • Age 18 to 28 years
  • Only females are allowed to apply
  • The applicants should have experience in the following areas: (Call center training, Customer Support through Phone)
  • Excellent Communication skill to interact with customers and demonstrate good listening skills.
  • Confident to take challenge and fulfill KPI.
  • Must have Good communication skill in Bangla and English with proper accent
  • Good computer skill is required with good typing skill
  • Good reading and writing skill in both Bangla and English
  • Applicants have to be Smart, energetic and good communication skill
  • Must be smart enough to handle any difficult situation that may rise during maintaining a teams
  • Knowledge about social media maintenance would be appreciable

Job Location




Compensation & Other Benefits

  • Free training would be provided
  • As per company policy
Job Summary

Published on: 23 Feb 2021

Vacancy:  05

Employment Status: Full-time

Experience: 1 to 2 year(s)

Gender: Only females are allowed to apply

Age: Age 18 to 28 years

Job Location: Dhaka

Salary: Negotiable

Application Deadline: 30 Mar 2021

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এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন।

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Application Deadline : 30 Mar 2021

Published On

23 Feb 2021

Company Information

Smart Distribution Pvt. Limited (Head Office)