Category: Customer Support/Call Centre
Customer support Associate (CSA)
Smart Distribution Pvt. Limited (Head Office)
- Excellent Communication skill with customers.
- Overseeing the customer service process.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Minimum H.S.C
- 1 to 2 year(s)
- Age 18 to 28 years
- Only females are allowed to apply
- The applicants should have experience in the following areas: (Call center training, Customer Support through Phone)
- Excellent Communication skill to interact with customers and demonstrate good listening skills.
- Confident to take challenge and fulfill KPI.
- Must have Good communication skill in Bangla and English with proper accent
- Good computer skill is required with good typing skill
- Good reading and writing skill in both Bangla and English
- Applicants have to be Smart, energetic and good communication skill
- Must be smart enough to handle any difficult situation that may rise during maintaining a teams
- Knowledge about social media maintenance would be appreciable
Compensation & Other Benefits
- Free training would be provided
- As per company policy