- Provide a single point of contact for end users to receive support and maintenance within the organization's computing environment.
- Receive, respond and solve incoming calls and/or emails regarding network (router/switch like Cisco, Fortinet, Mikrotik routers and switches.) related problems.
- Install, diagnose, repair, maintain and upgrade all PC hardware and OS related issues to ensure optimal workstation performance.
- Perform onsite analysis, diagnosis of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as required.
- Collaborate with Network and Software Support Team to ensure efficient operation of the company's computing environment.
- Develop and maintain an inventory of all IT related components and equipment.
- Accurately document instances of IT related component failure, repair, installation and removal.
- If necessary, liaise with third-party vendor support.
- Develop familiarity with the company customized software.
- Experience of handling & Trouble Shooting of IP Camera, NVR, & Access control Device
- Diploma / B.Sc in computer science & engineering.
- Educational qualification will be flexible for more competent candidates.
- 2 to 3 year(s)
- The applicants should have experience in the following area(s):
IT System Management, System Engineer (Computer Network & System)
- The applicants should have experience in the following business area(s):
Garments, Group of Companies, IT Enabled Service, Textile
- Age 25 to 30 years
- Only males are allowed to apply
- Excellent technical knowledge of OS, hardware and network (router/switch like mikrotik/netgear).
- Hands-on hardware troubleshooting experience.
- Good understanding of the organization's goals and objectives.
- Effective interpersonal skills and relationship-building skills.
- Strong written and oral communication skills.
- Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment
Anywhere in Bangladesh
Compensation & Other Benefits
- As per company Policy
Bdjobs.com Online Job Posting.