Category: Customer Support/Call Centre

Assistant Manager, Contact Center Operations

Genex Infosys Limited

Vacancy

4

Job Responsibilities

    The Asst. Manager, Contact Center Operations would be expected to ensure the operations delivers the required performance, being committed to delivering a great customer contact experience via multiple contact channels which might be; Phone, Email, Web/Live Chat, Video, Social, Correspondence. S/He will ensure that through the team, customers receive a friendly, professional and consistently high quality service helping to resolve various queries

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • 5 to 8 year(s)
  • The applicants should have experience in the following area(s):
    Contact Center, Telecommunication

Additional Requirements

  • Age 30 to 45 years
  • Proven experience of managing a contact centre operations, backoffice and first line managers.
  • Able to develop and nurture improved performance across sales and service.
  • Excellent in communication, management, interpersonal and leadership skills.
  • Should have ability to put in extra effort and time as necessary to meet deadlines.

Job Location

Dhaka

Salary

    Negotiable

Compensation & Other Benefits

  • Mobile bill, Provident fund, Weekly 2 holidays, Insurance, Gratuity
  • Festival Bonus: 2

Job Source

Bdjobs.com Online Job Posting.

Job Summary

Published on: 25 Nov 2021

Vacancy:  4

Employment Status: Full-time

Experience: 5 to 8 year(s)

Age: Age 30 to 45 years

Job Location: Dhaka

Salary: Negotiable

Application Deadline: 25 Dec 2021

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(রিপোর্ট)
এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন।

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Apply Procedure


Application Deadline : 25 Dec 2021

Published On

25 Nov 2021

Company Information

Genex Infosys Limited Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229 Web : www.genexinfosys.com Business : Leading IT company trusted by global brands