Corporate Service Executive (CSE)
Walton Hi-Tech Industries Ltd.
- After sales service complaint monitoring of Corporate Clients for refrigerators, coolers & freezers.
- Work as a complaint hub for VIP corporate clients Prepare, submit & collect bill for non-warranty & void service from corporate clients.
- Fault Analysis of commercial refrigerators, coolers & freezers.
- Monthly fault report preparation of commercial refrigerators, coolers & freezers. Take field / user feedback from new / sample commercial refrigerators, coolers & freezers.
- Arrange faulty spare parts of commercial refrigerators, coolers & freezers as per requirement.
- Follow up buffer spare parts & backup products at points to ensure Committed service.
- Market visit for Product development scopes.
- Conduct Meeting & Training as per requirements.
- Facilitate Incident Investigation and Reporting (IIR) process by conducting 5- WHY and WHY-TREE Root Cause Analyses (RCA) of incidents and Near Misses
- Diploma in Engineering, Bachelor in Engineering (BEngg)
- At least 1 year(s)
- The applicants should have experience in the following area(s):
After Sales Service, Corporate
- The applicants should have experience in the following business area(s):
Electronic Equipment/Home Appliances
- Age 22 to 33 years
Compensation & Other Benefits
- T/A, Mobile bill, Performance bonus, Profit share, Insurance
- Festival Bonus: 2