Category: Customer Support/Call Centre

Customer Care Executive

Diamond World Ltd.

Vacancy

05

Job Responsibilities

  • Make outbound calls to customers, collecting different types of informations and store accordingly in the company database.
  • Inform customers about our products and services. Use unique selling points to highlight our product features over the call.
  • Assist customers with product price and quality related issues. Take part in database related information entry whenever needed.
  • Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.
  • Meeting call targets every day and prepare report accordingly.
  • Assist in present and promote products using solid selling techniques to existing and prospective customers.
  • Work from the branches and assist customers to try our products if needed.
  • Any other duties assigned by the management if and when required basis.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Bachelor degree in any discipline
  • English medium background will be an added advantage.

Experience Requirements

  • At least 2 year(s)
  • The applicants should have experience in the following area(s):
    Call Center, Customer Care, Customer Support through Phone, Face-to-Face Customer Support, Guest Relations/ Services, Monitoring and Reporting

Additional Requirements

  • Age 25 to 30 years
  • Only females are allowed to apply
  • English fluency is must.
  • Candidates will have to be attractive and presentable.
  • Have a Decent typing speed.
  • Skilled in MS Office applications, standard computer efficiency and email communication.
  • Ability to work for long hours.

Job Location

Dhaka

Salary

  • Tk. 18000 (Monthly)
  • Maximum BDT 18,000 (Depending on candidate`s education, experience and interview performance)

Compensation & Other Benefits

  • Life & Health Insurance
  • Yearly Salary Review
  • Two Festival Bonuses on Gross Salary
  • Snacks Bill
  • Accommodation and Subsidize food bill (If job placed outside Dhaka)

Job Source

Bdjobs.com Online Job Posting.

Job Summary

Published on: 21 Apr 2021

Vacancy:  05

Employment Status: Full-time

Experience: At least 2 year(s)

Gender: Only females are allowed to apply

Age: Age 25 to 30 years

Job Location: Dhaka

Salary: Tk. 18000 (Monthly)

Application Deadline: 21 May 2021

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(রিপোর্ট)
এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন।

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Apply Procedure


Application Deadline : 21 May 2021

Published On

21 Apr 2021

Company Information

Diamond World Ltd. Address : Corporate Office: 68/1 Gulshan Avenue, Gulshan-1, Dhaka -1212 Web : www.diamondworldltd.com Business : All KInds of Diamond, Gold and Platinum Jewelry Business