Category: Customer Support/Call Centre

Customer Support Executive

e-World Ltd

Vacancy

2

Job Context

  • We are looking for Customer Support executive for the Customer Support with 2 years of proven experience in the field of Customer care.
  • Shop Management software experience /POS usage experienced candidate will be highly preferred.
  • Knowledge in Stock management/Accounting system get more preferred.

Job Responsibilities

  • Maintaining the relationship between company and customers.
  • Listen to & handle customer queries about products & services effectively.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; escalating unresolved problems.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client's problem.
  • Take feedback from customer about service.
  • Report time to time to the team leader for complicated issues.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Diploma in Business Studies, Bachelor degree in any discipline, Masters degree in any discipline

Experience Requirements

  • At least 2 year(s)
  • The applicants should have experience in the following area(s):
    Accounting Data Entry, Accounting Software, Customer Support/ Client Service, POS Software

Additional Requirements

  • Age 21 to 32 years
  • Only males are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.
  • Shop Management software experience /POS usage experienced candidate will be highly preferred.
  • Knowledge in Stock management/Accounting system get more preferred.

Job Location

Dhaka

Salary

    Tk. 15000 - 20000 (Monthly)

Job Source

Bdjobs.com Online Job Posting.

Job Summary

Published on: 17 May 2021

Vacancy:  2

Employment Status: Full-time

Experience: At least 2 year(s)

Gender: Only males are allowed to apply

Age: Age 21 to 32 years

Job Location: Dhaka

Salary: Tk. 15000 - 20000 (Monthly)

Application Deadline: 16 Jun 2021

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(রিপোর্ট)
এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন।

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Read Before Apply

Please note that, if you do not have minimum 2 year of experience in Shop Management software / POS usage experienced/Knowledge in Stock management/Accounting system; do not Apply.

*Photograph must be enclosed with the resume.

Apply Procedures


Email

Send your CV to rahman@eworldbd.com or to Email your CV from MY BDJOBS account.
Application Deadline : 16 Jun 2021

Published On

17 May 2021

Company Information

e-World Ltd Address : Plot: # 1/A, Road: #2/A, Level: #6 Block J, Baridhara,Dhaka-1213, Bangladesh. Web : http://eworldbd.com Business : E-World Ltd. is an ICT Solution Provider Company from Bangladesh managed by a group of professional engaged in Mobile value added services (mVAS), Software Development, Web Solutions and Software Outsourcing services.

E-World Ltd. delivers industry-standard quality software outsourcing service and ensures free prototype development (for new outsourcing clients) along with management consulting service (from domain expert) with every software development and also guarantee 24/7 after sales service support and a dedicated project management team in a very reasonable cost.

E-World Ltd. ensures Proper Documentation, Bug free Application, Performance Tuning Service, User friendly Interface, Secured Design, Multilingual support for any software application and W3 Standard, Search Engine Optimization (SEO), Control Panel Facility in any web application and portal