Category: Commercial/Supply Chain

CRM & Sales Coordinator Lead (Assistant Manager/ Sr. Executive)

EXPO Express Services Limited


Not specific

Job Responsibilities

  • Functional Responsibilities:
  • Service:
  • Resolving service problems, disruptions and customer complaints
  • Reduce dissatisfactions of customers with prompt resolution of any service problems that may occur
  • Establish strong relationship with Shipping Lines/Airlines to secure better rates & services
  • Establish Strong relationship with destination agents to get new business.
  • Reporting & Analysis:
  • Provide volume report to HOD
  • Strategy setting to regain & retain lost & existing business;
  • Work Load Analysis report to HOD
  • Prepare quarterly volume report for HOD
  • Manage and maintain fortnightly Activity Reports
  • Any other report assign by HOD
  • SWOT analysis to keep pace with the changing business environment
  • RFQ:
  • Handling rate quotations.

Employment Status


Educational Requirements

  • Master of Business Administration (MBA) in Marketing, Masters degree in any discipline

Experience Requirements

  • 3 to 5 year(s)
  • The applicants should have experience in the following area(s):
  • The applicants should have experience in the following business area(s):
    Freight forwarding, Clearing & Forwarding (C&F) Companies

Additional Requirements

  • Communication: Strong communication skills of English
  • Collaborative: Very good ability to collaborate both internally and within the customer's
  • business
  • Analytical: Assertive communicator with strong organizational and planning skills
  • Flexibility: High degree of flexibility and adaptability when objectives, approaches and areas of focus may quickly change depending on the current situation
  • Negotiation: Very good ability to set clear expectations during customer negotiations in order to achieve a win-win situation for both parties

Job Location




Compensation & Other Benefits

  • T/A, Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source Online Job Posting.

Job Summary

Published on: 17 May 2021

Vacancy:  Not specific

Employment Status: Full-time

Experience: 3 to 5 year(s)

Job Location: Dhaka

Salary: Negotiable

Application Deadline: 16 Jun 2021

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এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন।

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Apply Procedure

Application Deadline : 16 Jun 2021

Published On

17 May 2021

Company Information

EXPO Express Services Limited