Category: Commercial/Supply Chain

Analyst, CRM (Executive/ Sr. Executive)

EXPO Express Services Limited


Not specific

Job Responsibilities

  • system Update
  • Import IGM Submission in Asycuda
  • Check all Import related Docs HBL / MBL and ensure all data are correct
  • Invoice to Consignee
  • Vessel tracking, Shipment monitoring, Send Arrival Notice, coordinate with Por
  • staffs for Un staffing
  • Customer satisfaction
  • Send on time arrival notice to all valued clients
  • Receive shipment booking from shippers and forward it to overseas agents with
  • proper information and follow up with both shippers & counter-parts.
  • Approve shipper's booking, issue shipping order to them & follow-up their H/O process.
  • Provide shipment advice & invoice to shipper & follow-up shippers' B/L updating issue.
  • Attend all queries from customers & provide feedback on time.
  • Provide shippers shipment notification once receives from consignee/counterpart.
  • On time original HBL print & h/o to shipper
  • Update the buyer system when required
  • Attend all queries from customers & provide feedback on time.
  • Sending pre alert to buyer in stipulated time frame
  • Liaison with CFS Team:
  • Monitor the cargo receiving & CFS stuffing with the CFS team
  • Carrier Update
  • Submit booking at carrier's portal for securing space at vessel.
  • Submit shipment instruction to carrier within stipulated time-frame.
  • Receive MBL verify copy from carrier, cross-check it with counterpart & confirm it to carrier.
  • Maintain liaison with carriers for better service & smooth operations.

Employment Status


Educational Requirements

  • Bachelor degree/Masters in any discipline. Concentration on Marketing will get preference
  • Skills Required: Hard Working, Problem solving and decision making

Experience Requirements

  • 1 to 3 year(s)
  • The applicants should have experience in the following area(s):
    Customer Relationship Management
  • The applicants should have experience in the following business area(s):
    Clearing & Forwarding (C&F) Companies, Freight forwarding

Additional Requirements

  • Able to onboard newer client & more shipment.
  • Frequently able to meet all client which will help us to build close relationship with clients.
  • Able to continue best support to client in time.
  • Able to Generate more profit.
  • Excellent verbal and written communication skill in Bangla and English

Job Location




Compensation & Other Benefits

  • T/A, Mobile bill, Tour allowance, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source Online Job Posting.

Job Summary

Published on: 17 May 2021

Vacancy:  Not specific

Employment Status: Full-time

Experience: 1 to 3 year(s)

Job Location: Chattogram

Salary: Negotiable

Application Deadline: 16 Jun 2021

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এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন।

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Apply Procedure

Application Deadline : 16 Jun 2021

Published On

17 May 2021

Company Information

EXPO Express Services Limited