Executive, Front Desk
York Hospital Ltd.
A front desk executive is the first point of contact at the office and is also an integral part of the administration team. S/he has to help coordinate between the individuals visiting the office and the administrative team. S/he sometimes has to introduce the client to the higher management of the organization. It is necessary for a front desk executive to possess a very pleasing personality and effective communication skills.
- Answer incoming telephone calls, assist callers, take messages and provide information.
- Welcomes guest by greeting, answering questions, responding to requests.
- Should be able to handle visitors in a proper and polite manners.
- Cooperate with the employees of all departments.
- Update and maintain information and program tracking.
- Keep a record of staff movements.
- Keep a record of visitors with name, address & contact number
- Maintain log for all incoming and outgoing letters/emails/documents and dispatch to appropriate staff/persons.
- Maintain appointment diary.
- Receiving customer queries and forwarding to the concern department.
- Excellent written & verbal communication skills in both English & Bengali languages.
- Problem-solving mindset
- Commitment to continuous learning
- Provide service information to the customer
- Bachelor degree in any discipline
- 2 to 3 year(s)
- The applicants should have experience in the following area(s):
Customer Service, Customer Support
- The applicants should have experience in the following business area(s):
Clinic, Diagnostic Centre, Hospital
- Freshers are also encouraged to apply.
- Age 24 to 30 years
- Both males and females are allowed to apply
- Ability to work under pressure.
- Must have good interpersonal and communication skills.
- Must have very good command over MS office applications.
Compensation & Other Benefits
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
- Special discount for self & family members in Hospital Consultancy, Medications,Diagnostic & IPD Facility in York Hospital Ltd.
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